Last Updated: Oct. 2023
Scope of Services
Dataleap provides a cloud-based software solution (“Software”) that facilitates the storage, analysis, and sharing of market research data. In addition, we operate several websites and furnish ancillary services, such as customer support. For the purpose of this policy, the term “Services” encompasses the Software, websites, and any other products or services provided by Dataleap.
1. Information We Collect
Information You Provide to Us:
When using our Services, you may provide us with certain information, which includes, but is not limited to:
Account Information: When creating a profile, you may provide details such as your name, email address, and a profile picture.
Content Submission: Through our Services, you might upload or provide content such as projects, notes, tags, and files.
Third-Party Integrations: If you import content, files, or other media via third-party services, we may collect information accordingly.
Billing Information: Should you subscribe to our premium services, we collect billing details such as your billing address for processing transactions.
Feedback: Your responses to surveys, questionnaires, or any feedback-related communication.
Additional Information: Any other personal information that you might offer, either directly or indirectly, through social media platforms or accounts that you grant us permission to access.
Information We Collect Automatically:
Please note that our website does not gather any personal data. We collect non-personal data to enhance user experience and understand website usage. This includes:
Country of origin
Date and time of interaction
We gather data regarding your interactions within our web application. This data assists us in understanding usage patterns, thereby enabling us to enhance the Services and troubleshoot issues. Such data is linked to your account and includes:
Date and time of interaction
Logs of pages visited and features used
Dataleap employs cookies exclusively within the web application, and not on the website. In the web application, cookies are utilized solely for the purpose of user authentication, facilitating secure and streamlined access to our Services.
Information we receive from other sources
Use of Collected Information
What we use the information for depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you. These are grouped by the legal bases on which we use them:
No Model Training:
We do not use any of your uploaded files for model training.
Performance of a Contract:
Authentication and Access Control: We use your information to authenticate your identity and control access to our Services, ensuring security and proper authorization.
Personalizing Experience: We use your information to tailor the Services to your preferences, thereby optimizing your interaction and experience.
Research and Development: We utilize the information to conduct research and development to improve and innovate our Services.
Communication Regarding Services: We may use your information to communicate with you about the Services, including notifications on changes or updates.
Release and Update Notices: We inform you of new releases and updates to the Services.
Customer Support: We use your information to respond to your inquiries and provide assistance where needed.
Fraud and Abuse Prevention: We analyze information to detect and prevent fraudulent or abusive activities within our Services.
Dataleap does not use the information for any purposes beyond those outlined above unless we explicitly seek and obtain your consent for additional uses.
How we share the information
Sharing with other Service users
When you engage with our Services, certain information may be shared with other users to facilitate collaboration. This includes content creation which may encompass information about yourself. Other users can view, share, modify, duplicate, and download such content. It is important to note that some collaboration features may display parts or all of your profile information to other users.
Sharing with third parties
Dataleap collaborates with third-party service providers to deliver a range of services including, but not limited to, website and application development, hosting, maintenance, backup, storage, infrastructure, and analysis. Third-party service providers engaged in rendering services on our behalf are obliged to follow our directives, which include adherence to policies and procedures instituted to safeguard your information.
Dataleap reserves the right to use or disclose your Personal Information under specific circumstances where we are compelled by law or where it is deemed reasonably necessary for the protection of rights, safety, and to investigate fraud. This includes compliance with laws, court orders, or legal processes. Such disclosure will always be done with conscientious consideration of your privacy rights.
How do we store and secure the information
Information storage and security
Dataleap utilizes reputable data hosting service providers to store the information collected. We employ stringent technical safeguards to fortify the security of your data. However, it is important to acknowledge that no security system is infallible. Given the intrinsic vulnerabilities of the Internet, we cannot offer an absolute guarantee that data transmitted online or stored in our systems is completely shielded from unauthorized access. We are committed to actively enhancing security measures to protect your information. If you have any queries or concerns regarding information storage and security, please do not hesitate to contact us.
How long do we keep information?
Your personal information is retained for as long as your account with Dataleap remains active. Should you opt to delete your account, we maintain the data for an additional 30 days in the form of backups, post which it is permanently erased.
How we transfer information
Dataleap, along with its third-party infrastructure subprocessors, may transfer, process, and store your information in locations outside your country of residence. In the event of such transfers, we adopt measures to safeguard your data, ensuring compliance with applicable data protection regulations.
Your Rights and Choices
You are entitled to several legal rights with regard to the personal information that we retain about you. These rights can be exercised by contacting us through the contact information provided below. Please note, in certain instances, legal obligations may limit our capacity to fully accommodate your requests. Should this occur, we will inform you of the specific obligations.
Your rights encompass the following:
Access and Information: You have the right to obtain information on how your personal data is processed, and to access the personal information we retain about you.
Rectification: You can request the correction of your personal information if it is inaccurate or incomplete.
Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
Processing Restrictions and Objections: Under specific conditions, you can object to or request restrictions on the processing of your personal information.
Data Portability: You have the right to receive your information in a structured, commonly-used format that enables you to transfer it to another service provider. Our Services include features that allow you to export specific information. For exporting additional data, please contact us.
Consent Withdrawal: You may withdraw consent at any point. In some cases, we may continue processing your information if there is a legitimate reason other than consent.
Lodge a Complaint: If you believe that your rights have been violated, you have the right to file a complaint with the appropriate data protection authority.
Additional Privacy-Related Information
Dataleap is committed to protecting the privacy of minors. In accordance with applicable laws, we do not permit individuals under the age of 16 to utilize our Services. In the event that you become aware of any individual under the age of 16 who has provided us with their personal data without lawful authorization, please contact us immediately. We will undertake the necessary actions to delete such information.
Links to External Websites
2 Marina Blvd. 94123 San Francisco